Refund Policy

Last updated: May 11, 2026

1. Overview

At Syncshot, we strive to ensure our customers are fully satisfied with our product. If you are not entirely satisfied with your purchase, we're here to help. This Refund Policy outlines the conditions under which you can request a refund.

2. Standard Refund Terms

We offer a 14-day money-back guarantee on all our subscription plans and one-time purchases. If you are unhappy with the application within the first 14 days of your original purchase, you are eligible for a full refund—no questions asked.

3. Eligibility for Refund

To be eligible for a refund, you must submit your request within 14 days of the initial transaction date. After this 14-day period, we generally do not offer refunds. However, we may consider exceptional circumstances on a case-by-case basis at our sole discretion.

4. How to Request a Refund

To request a refund, please contact our support team at support@syncshot.app with your order number and the email address associated with your purchase. Our team will review your request and process it promptly.

5. Refund Processing

Once your refund is approved, we will initiate a credit to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

6. Subscription Cancellations

If you cancel your subscription after the 14-day refund period, you will retain access to Syncshot until the end of your current billing cycle. No prorated refunds will be issued for unused time within an active subscription period.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at support@syncshot.app.